Privacy Policy

Information We May Collect

When you contact us through this website or by email, we may receive information including your name, email address, country or region, travel dates, group size, travel interests, company or organization details, and any information you choose to include in your message.

How We Use Information

We use the information we receive to:

• respond to inquiries;
• discuss and plan travel services;
• communicate with potential business partners;
• make arrangements requested by a traveler;
• maintain appropriate business records; and
• comply with applicable legal obligations.

Sharing of Information

We do not sell personal information.

Where necessary to respond to a request or arrange travel services, information may be shared with relevant service providers, such as accommodation providers, transportation companies, guides, or experience operators.

We may also use technical service providers required to operate our website, email, and inquiry systems. Information submitted through the inquiry form is delivered to our company inbox using Resend as an email delivery provider.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business administration, or where retention is required by law.

Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

External Services

This website may contain links to websites operated by third parties.

Their privacy practices are governed by their own policies, and TeruTeru is not responsible for the content or privacy practices of external websites.

Your Inquiry

If you have a question regarding the handling of personal information, please contact:

TeruTeru株式会社
contact@teruterutravel.com